Here is what can and has been done! Notice this happened well before the recent spate of inconsideration and violence to passengers.  I always book with Southwest whenever I visit relatives in the US.  They are amazingly punctual and I’ve never had or have seen a problem

 

Airline’s act of kindness astounds family — and deserves all the praise in the world

N BY NEWSNER   30 AUGUST 2016

http://en.newsner.com/airline-s-act-of-kindness-astounds-family-and-deserves-all-the-praise-in-the-world/about/family

 

 

“Peggy had barely taken in the shocking news before a staffer explained that the airline had re-ticketed her on the next direct flight to Denver and arranged all of the other practical details. For free, of course!

 

‘They offered a private waiting area, rerouted my luggage, allowed me to board first, and packed a lunch for when I got off the plane in Denver. My luggage was delivered to where I was staying, and I even received a call from Southwest asking how my son was doing,’ Peggy Uhle told BoardingArea.com.”

 

 

Delta Air Lines kicks US family off flight after row over toddler

 

http://www.bbc.co.uk/news/world-us-canada-39814586

 

 

“When he responds that there is nowhere for his family, including two infants, to go and no more flights, the crew member can be heard saying: ‘You guys are on your own.’”